This Privacy Policy describes how Import & Export Hub ("we", "us", or "our") collects, uses, and shares information when you use our mobile application ("App"). By using the App, you agree to the practices described in this policy.
1. Information We Collect
A. Information from Users
We do not collect any personal information (such as name, email, phone number, or address) from regular App users. No account creation or login is required to use the App.
B. Information Collected Automatically
- App Usage Data: We collect information about how you interact with the App, including page views, button clicks, and feature usage through the Facebook SDK.
- Device Advertising ID: We collect your device's advertising identifier for analytics and advertising purposes.
- Language Preference: We store your preferred language (English or Bengali) locally on your device.
- Notification Preferences: We store which notifications you have dismissed, locally on your device.
C. Information We Do NOT Collect
We do not collect:
- Location or GPS data
- Contacts from your device
- Camera or microphone data
- Financial or payment information
- Health or fitness data
- Browsing history
- Call logs or SMS messages
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain the App's functionality
- Send push notifications about trade updates and offers
- Analyze App usage to improve our services
- Remember your language and notification preferences
3. Information Sharing
We share information with the following third parties:
A. Google Firebase
We use Firebase for data storage (Cloud Firestore), file storage (Firebase Storage), and push notifications (Firebase Cloud Messaging). Data is processed on Google's servers. See Firebase Privacy Policy.
B. Facebook (Meta)
We use the Facebook SDK to track app events for analytics and advertising purposes. The following data is shared with Facebook:
- App usage events (page views, button clicks)
- Device Advertising ID
- App open/close events
See Meta Privacy Policy.
C. No Sale of Data
We do not sell your personal information to any third parties.
4. Data Storage & Security
- Cloud Storage: App data is stored on Firebase servers (Google Cloud). All data is encrypted in transit using HTTPS/TLS.
- Local Storage: Language preferences and dismissed notification IDs are stored locally on your device using SharedPreferences.
5. Data Retention
- App Content: Business information, banners, and routes displayed in the App are managed by us and stored on our servers.
- Local Data: Language preferences and notification data are stored on your device until you clear the app data or uninstall the App.
6. Your Rights & Choices
- Opt-out of Notifications: You can disable push notifications through your device settings.
- Advertising ID: You can reset or opt out of personalized advertising through your device settings (Settings > Privacy > Ads on Android).
- Data Deletion: Since we do not collect any personal data from users, there is no user data to delete. You can clear locally stored preferences by clearing the App's data or uninstalling.
- Clear Local Data: You can clear locally stored data by clearing the App's data or uninstalling the App.
7. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child under 13, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:
This policy is effective as of April 6, 2026.